Customer Testimonies

I recently used James Catchpole’s services to arrange the purchase and shipment of a large quantity of specialty greeting cards from Japan to the United States. From beginning to end, James provided truly outstanding service. He was exceptionally responsive, professional, and attentive to every detail, keeping me informed throughout the entire process. He took great care in packaging my purchase, which arrived promptly and in perfect condition. His personal attention, reliability, and genuine commitment to customer satisfaction made the entire experience a pleasure. I would recommend his services without hesitation.

I was honestly very skeptical at first because I had never used a service like this before. Sending money to someone I didn’t know and trusting them to buy something for me in Japan made me feel very uneasy. But James quickly proved that I had nothing to worry about. I found a store online that showed the two bags I wanted as being in stock and sent James the details. He contacted the store, confirmed the availability, reserved them and even went there himself to pick them up. He kept me updated, sent photos and even followed the tracking until they arrived safely. Everything was very transparent and I’m extremely happy with the service. I would absolutely recommend Lantern Japan and definitely use the service again! 😊

James, they arrived !!! 🥰😍😍

I just wanted to say a huge thank you for everything! You were honestly the best shopper I could have asked for. You went out of your way to find and buy the sunglasses for me, and then managed to get them delivered all the way from Tokyo to France.

I really appreciate how helpful, reliable, and professional you were throughout the whole process. And finding the best and most economical DHL shipping option was the cherry on top!

Thank you again for your amazing service and for making everything so easy. I truly appreciate it and would absolutely raccomand you to anyone!!!

Thanks a lot !

A simple and efficient process. It was a pleasure dealing with this company. Thanks again; I wouldn’t hesitate to use your services again.

I hired James from Lantern Japan to buy a bag that doesn’t ship to Australia. He was easy to deal with over WhatsApp, always answering my questions and explaining the item and his plan in detail. The bag arrived faster than I expected. Highly recommend his service.

I have been extremely impressed by James and the service he provides through Lantern. From the very beginning, he understood exactly what I was looking for and approached a complex vintage watch enquiry with remarkable care, precision and enthusiasm. He inspected the piece personally, communicated with the dealer in Japanese, investigated shipping and tax questions, and kept me informed throughout. Beyond his professionalism, James is genuinely curious, thoughtful and a pleasure to work with. I would recommend him without hesitation.